Applications Specialist Technical Systems

About the role

The Application Specialist Technical Systems is the subject matter expert in Operational Technology and Applications Management. This role involves working within a dynamic environment, managing both legacy and modern technologies. It focuses on integrating enterprise systems to meet business requirements, ensuring seamless support and project delivery in collaboration with vendors.

Reporting to the Superintendent Technical Systems, the role entails technical ownership of a suite of applications and platforms, driving continuous improvement, and maintaining relevant standards. It is crucial in defining how various applications support business objectives and fostering a safe and positive working environment for a diverse team.

About Us

In the IS&T functional area, our team is dedicated to managing and improving Rio Tinto's IT operating environment. We continuously configure, sustain, and enhance the IT technology platform to deliver efficient IT services, encompassing network, applications, software, and hardware. Our goal is to embed processes effectively and provide support for the seamless integration of IT solutions into business operations.

Key Responsibilities:

• The Specialist Technical Systems is responsible for managing and maintaining a portfolio of systems, including integration, application, and information systems. This role involves promoting Rio Tinto values and ensuring a safe working environment for a multi-sourced team, which includes internal members, customers, software vendors, and other service suppliers. As the functional expert for a defined set of applications and interfaces, the Specialist provides detailed definitions of how various applications support business requirements and objectives.
• Additionally, the role ensures that operational support meets service level objectives, manages third-party technical support, and maintains integration and application reference architectures. The Specialist oversees the application change portfolio, ensuring progress within agreed processes and standards, and provides consultation to improve existing information solutions. Quality assurance of projects and guiding external service providers to meet operational deliverables are also key aspects of this role.

What You'll Bring:

• Proven Expertise: Extensive knowledge and experience in IT infrastructure, systems architecture, and network systems.
• Data Intelligence: Strong proficiency in compiling, analyzing, and interpreting data for management reporting and metrics.
• Problem-Solving Skills: Demonstrated ability to provide practical and effective solutions to complex IT challenges.
• Stakeholder Engagement: Exceptional collaboration skills to work effectively with vendors, support teams, and other stakeholders.
• Communication Excellence: Superior communication skills for engaging with both internal and external stakeholders.
• Service Delivery: Commitment to adhering to processes and standards for the efficient delivery of support services.

The Application Specialist Technical Systems position at Rio Tinto offers a dynamic opportunity to contribute to the company's IT operations and support services. With a focus on providing practical solutions, collaborating with various stakeholders, and maintaining high standards of service delivery, this role is integral to ensuring the seamless functioning of IT systems across the organization.

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Every Voice Matters

At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

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