Revenue Liaison Officer

Your new company

Our client is seeking a dedicated and experienced Revenue Liaison Officer to join our team for a minimum of 6 months. This role involves significant interaction with families in the hospital, to discuss medical payment options and amounts. The ideal candidate will be mature, empathetic, and assertive, with a preference for those who are looking for long-term commitment. Unfortunately, this role is not suitable for candidates on temporary visas,

Your new role

As a Revenue Liaison Officer, your responsibilities will include:

• Engage with patients and families in hospital to discuss payment options and amounts.
• Provide clear and compassionate communication regarding billing processes.
• Discuss options for patients who are not eligible for Medicare benefits.
• Maintain strong relationships with families, ensuring a positive experience.
• Manage billing and payment records accurately.
• Coordinate with hospital administration to ensure seamless billing operations.
• Assist in establishing and maintaining a relationship with healthcare providers
• Full training provided

What you'll need to succeed

• Previous experience in a similar role, preferably in a healthcare setting.
• Familiarity with billing processes and patient liaison duties.
• Strong communication and interpersonal skills.
• Empathy and compassion when dealing with families.
• Assertiveness and confidence in handling payment discussions.
• Ability to manage multiple tasks and be on your feet for at least 50% of your day.
• Long-term availability (no Working Holiday Visas).
• Candidates must be able to start immediately.

What you'll get in return

• 37.5 hours – Monday to Friday
• Weekly pay structure
• Convenient location
• Please note parking is not available, but there are regular buses to all locations.
• Comprehensive training provided.

• Opportunity to work in a supportive and dynamic environment.
• Contribution to the well-being of families and the community.

What you need to do now