Claims Assessor/Consultant

Your new company

This is an exciting opportunity to join a global organisation which is growing their operations. This is a fantastic role, offering the chance to develop your career further within Insurance, with an Industry Leader who thrive on innovation and market-leading technology. They are passionate about their employees and actively promote from within the business. This is an organisation where people strive and are looking for like-minded people to join their team.

Your new role

• Managing a portfolio of claims
• Accurately assess various types of claims, in accordance with company compliance and policy
• Investigate and request additional information where required, to ensure the claim outcome is right for the customer whilst being in line with policy
• Building strong working relationships with internal and external stakeholders to a high and professional standard
• Identify complaints and recognise customer expressions of dissatisfaction to ensure such customers concerns are handled correctly
• Adhering to high quality assurance standards and making sure these are maintained

What you'll need to succeed

• Experience in claims assessment previously (ideal)
• Experience in claims lodgement, management or similar (ideal)
• Experience in a customer service role within Insurance (secondary)
• Exposure to insurance based on corporate experience (minimum requirement)
• Competent knowledge of the end-to-end claims assessment process
• Demonstrated ability to work independently and collaboratively as part of a team
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Great time management skills
• The right attitude and someone who wants to have a long and successful career within Insurance

What you'll get in return

• A competitive day rate offering $300-375/day + Super, pending experience
• A full-time role, working Monday to Friday, standard business hours
• Initial 3month contract, with the chance to extend pending performance
• Genuine opportunity for career progression working for a market leader
• The chance to work in amazing offices based within the CBD & the opportunity to work from home
• The chance to develop your career within Insurance

What you need to do now